Terms of Service

Digi Duck AI
Last updated: 6 July 2025

These Terms of Service ("Terms") govern your access to and use of the website, services, and tools provided by Digi Duck AI (“we,” “us,” or “our”). By accessing our website or using our services, you agree to be legally bound by these Terms.

1. Company Information

Digi Duck AI
Owned by: Iliace Vermeulen
Registered Address: Lindestraat 93, 2880 Bornem
Email: [email protected]
Website: https://www.digiduckai.com
VAT Number: BTW BE 1023.452.443
Jurisdiction: Belgium
Applicable Law: Belgian law and EU regulations

2. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our services. By using our platform, you confirm that you meet these requirements.

3. Services Provided

Digi Duck AI provides automated AI tools including but not limited to:

Chatbot automation

AI integrations for support and sales

Lead generation and appointment scheduling tools

API and web-based interfaces

We reserve the right to modify or discontinue any part of the service at any time without prior notice.

4. User Obligations

You agree to:

Provide accurate and lawful information when using our services

Use the service only for legitimate business purposes

Not reverse engineer, copy, or resell any part of our tools without permission

Comply with all applicable laws and regulations, including data protection laws (GDPR)

5. Payments & Subscriptions

Some of our services are provided on a subscription basis. By subscribing, you agree to:

Provide accurate billing information

Authorize recurring charges if applicable

Cancel subscriptions in accordance with our cancellation policy

All prices are listed in euros (€) and include VAT if applicable unless otherwise specified.

6. Refund Policy

We generally do not provide refunds for digital products or services rendered, unless required by law. Trial periods may be offered. Please contact us directly for refund requests.

7. Intellectual Property

All content, branding, tools, and source code remain the exclusive intellectual property of Digi Duck AI or its licensors. Unauthorized use, duplication, or distribution is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by Belgian law:

We are not liable for any indirect or consequential losses

Our total liability for any claim will not exceed the amount paid by you in the past 6 months

We do not guarantee uninterrupted or error-free service

9. Data Protection

We collect and process personal data in accordance with the GDPR and Belgian privacy laws. See our Privacy Policy for full details.

10. Third-Party Tools & Integrations

We may integrate third-party software and services (e.g. Zoho, Mailgun, GoHighLevel). We are not responsible for issues arising from these services, and their own terms apply.

11. Termination

We reserve the right to suspend or terminate your access at any time if you violate these Terms or misuse our services. You may also cancel your account at any time.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of Belgium. In the event of a dispute, you agree to the exclusive jurisdiction of the courts of Antwerp, Belgium, unless local law mandates otherwise.

13. International Users

If you are accessing our services from outside Belgium:

You are responsible for complying with local laws in your jurisdiction

You agree that Belgian law will still apply to these Terms

14. Amendments

We may update these Terms periodically. The updated version will be published on our website with the new "Last Updated" date. Continued use of the service constitutes acceptance of the changes.

15. Contact

If you have any questions about these Terms, contact us at:
Email: [email protected]
Postal Address: Lindestraat 93, 2880 Bornem